Mindfulness Association Billing and Cancellation Policy
Payment
Where a Mindfulness Association course comprises more than one weekend module, then the weekend modules are to be purchased on a monthly payment plan.
The fee for each course or weekend must be paid in full prior to the weekend start date. Payment for a course in full or commitment to a monthly payment plan and payment of the first instalment must be made at the time of booking. Failure to receive the course fees in adherence with these terms means that the Mindfulness Association reserves the right to request payment on the first day of the module, and if no such payment is made, to deny access to the module.
Invoices and payment receipts are available to customers upon request. The Mindfulness Association accepts payments in UK pounds Stirling, online via credit/debit card, BACS bank transfer and via post by cheques from a UK bank.
Prices
The prices quoted on this website and in our leaflets are correct at the date of publication (that is the earliest course date published within a leaflet) and for 90 days thereafter. Mindfulness Association reserves the right to adjust these prices in order to meet their true cost outside this period.
Cancelling Courses
All cancellations must be made via e-mail to info@mindfulnessassociation.net.
Cancellations to bookings made at least 8 weeks prior to the start date of the module will attract a full refund, provided that the cancellation request is received less than 60 days after the date of the booking.
Cancellations to bookings made less than 8 weeks prior to the start date of the module, or outside of the 60 day period, will attract no refund but there will be the option to transfer to another module, within 1 year. Therefore, bookings made less than 8 weeks prior to the start date of the module will be
non-refundable.
Transferring Courses
If a delegate cannot attend a weekend of a course, the delegate must inform the Mindfulness Association of this, at least 8 weeks prior to the weekend, in writing by email to info@mindfulnessassociation.net. The Mindfulness Association will then do its best to provide the delegate with an opportunity to attend the missed weekend on an alternative course that the Mindfulness Association is running at another location or at the same location on a later date, subject to an administration fee of £25. The provision of an alternative course weekend cannot be guaranteed by the Mindfulness Association.
If a delegate cannot attend a retreat, the delegate must inform the Mindfulness Association of this, at least 8 weeks prior to the retreat, in writing by email to info@mindfulnessassociation.net. The Mindfulness Association will then do its best to provide the delegate with an opportunity to attend the retreat on an alternative course that the Mindfulness Association is running at another location or at the same location on a later date, subject to an administration fee of £100. The provision of an alternative course weekend cannot be guaranteed by the Mindfulness Association.
Cancellation of Courses by The Mindfulness Association and Changes to Course Content
The Mindfulness Association’s courses are constantly updated and improved and the Mindfulness Association reserves the right to alter any of the courses’ content without prior notice. Mindfulness Association reserves the right to cancel a course at any time without liability. In these circumstances, delegates will be offered an alternative date or a full refund.
Complaints
Any complaints about the Mindfulness Association and its courses must be sent in writing by email to info@mindfulnessassociation.net.
Mindfulness Association Privacy Policy
The Mindfulness Association is committed to transparency over our use of data for everyone who accesses the site. Click here to access our updated privacy policy.
If you have any questions, please contact info@mindfulnessassociation.net.